Payments & deposits
Know who paid before you leave the driveway.
OpenDog keeps invoices, deposits, receipts, and balances close to the groom. When your Stripe setup is ready, you can send secure card-payment or deposit links; until then, clean invoice records still show what was paid and what needs a friendly follow-up.
- Invoice totals beside the groom
- Deposits tracked when setup is ready
- You stay in control of charges
Payment clarity
See the balance before the visit is closed.
Open the invoice to see what was collected, what deposit was applied, and what still needs a friendly follow-up.
Stop carrying balances in your head.
After a long grooming day, the question is simple: who paid, who owes, and what needs the next polite nudge. OpenDog ties the invoice to the customer, pet, appointment, deposit, receipt, and balance so payment follow-up is easier to see.
Ask for deposits with a clear paper trail.
When your payment setup and deposit policy are ready, send a secure Stripe-hosted deposit link before the appointment. OpenDog records the deposit after Stripe confirms payment and keeps it with the visit.
Keep card payments careful.
Payment links and saved-card charges are handled deliberately. Customers approve saved-card use, staff choose when to charge an invoice, and OpenDog does not run hidden automatic no-show or cancellation charges.
FAQ
Common questions from grooming businesses.
Can I send online payment links?
Yes. Once your Stripe payment setup is ready, OpenDog can create secure card-payment links for unpaid invoices and keep the payment status with the appointment.
Can OpenDog collect deposits?
Yes, when deposits are turned on for your account. A customer pays through a secure Stripe-hosted link, and OpenDog marks the deposit after Stripe confirms it.
Can I still track cash, checks, or other payments?
Yes. You can keep invoice totals, paid amounts, refunds, receipts, and balance due organized even when money is collected outside OpenDog.
Can OpenDog charge a saved card automatically?
No hidden charges. A saved card requires customer permission, and charging an invoice is a reviewed action by the business.
Is my OpenDog subscription tied to customer payments?
No. Your monthly OpenDog plan is separate from the money your grooming clients pay for appointments, invoices, or deposits.
What about processing fees, refunds, or disputes?
Those depend on your Stripe and business payment setup. OpenDog keeps invoice and payment records organized without promising a fee, refund, or dispute outcome.
Make payment follow-up easier after every groom.
Start a trial and see how invoices, deposits, receipts, balances, and careful card-payment options can stay closer to the appointment.