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For grooming salons

Keep every groomer ready for the next dog.

OpenDog keeps appointments, client and pet records, grooming notes, invoices, payments, and next-visit follow-up together—so the team is not hunting for details at the front desk.

  • Appointments ready at check-in
  • Pet notes stay with the visit
  • Invoice and follow-up work stays visible
Illustrative photograph of two professional groomers working with dogs in an independent salon.

Invoices and payments

Know what is paid before pickup.

Keep invoice records, balances, receipts, and payment status visible beside the salon day so the front desk knows what needs attention.

OpenDog invoice list showing invoice records, totals, balances, and payment status; viewing these records does not collect payment.

Start each appointment with the right details.

OpenDog keeps the visit, client, pet, service, groomer, notes, invoice status, and payment status close together so the front desk can answer questions and the groomer can begin with fewer gaps.

Give groomers the pet history they need.

Pet records can carry coat notes, handling cautions, styling preferences, grooming history, owner instructions, photos, and household details for repeat visits.

Make handoffs easier between the desk and the table.

When the same appointment holds the service details, pet notes, groomer assignment, invoice status, and follow-up need, the team has a clearer handoff before check-in, during grooming, and at pickup.

Keep invoice and payment status visible.

Create invoices, track balances and receipts, request deposits when enabled, and accept secure card payments through Stripe after required setup. The team can view payment status without guessing what needs attention.

Follow up before the next groom is forgotten.

Use the saved appointment and pet record to decide when the dog should come back, which notes matter for the next visit, and which clients need follow-up.

See what needs attention after the rush.

Reports help owners review appointments, clients, pets, invoices, payments, and follow-up needs without rebuilding the day from separate lists.

Salon workflow

What the team needs during a busy salon day.

Before check-in

See the appointment, service, client, pet, groomer, notes, and invoice status before the dog reaches the table.

At the grooming table

Keep coat notes, handling cautions, styling preferences, owner instructions, and prior visit details easy for the assigned groomer to find.

At pickup

Check invoice records, receipts, balances, and payment status before the client leaves, then keep next-visit follow-up tied to the same appointment.

FAQ

Common questions from grooming businesses.

Does OpenDog work for a shop-based grooming salon?

Yes. OpenDog supports salon teams that want appointments, client and pet records, grooming notes, invoices, payments, reports, and next-visit follow-up organized around each appointment.

What can groomers see before the next dog?

Groomers can review the appointment details the business keeps in OpenDog, including client and pet records, grooming notes, handling cautions, styling preferences, service history, photos, and invoice or payment status where available.

Does OpenDog help with front-desk handoffs?

Yes. OpenDog keeps appointment details, pet notes, groomer assignment, invoice status, and follow-up needs together so the front desk and grooming team can work from the same records.

Can OpenDog collect payments automatically from the invoice list?

No. The invoice list shows records, balances, receipts, and payment status. Online card payments use Stripe after your business completes the required setup, and OpenDog does not make hidden or automatic customer charges.

Does OpenDog replace kennel, retail POS, payroll, or accounting software?

No. OpenDog focuses on grooming appointments, client and pet records, invoices, payments, reports, and follow-up. It is not kennel-management, retail POS, payroll, accounting, or enterprise salon software.

Can customers book without salon approval?

No. OpenDog is request-first. Customers can send details, while the business reviews timing, service needs, pet details, staff availability, and fit before confirming an appointment.

Run the next salon day from one clearer place.

Start a trial and organize appointments, pet notes, groomer handoffs, invoices, payments, and next-visit follow-up before the front desk gets busy.