How OpenDog works
Set up the business. Review the route. Run the day.
Start with the services, clients, pets, and appointments you already have. OpenDog then keeps each request, route, groom, invoice, and next visit moving in one clear flow.
- Begin with the business you run now
- Review requests and routes yourself
- Keep payment and rebooking with the visit
From setup to the road
See the day before the van leaves.
The services and records you set up become a route-ready day with the groomer, pet, service, drive estimate, and payment context together.
Three useful views
Set up once, then use the same details all day.
The route, pet record, and invoice all draw from the work the business already reviewed.
Review the grooming day
See the groomer, van, route status, drive estimate, appointment, pet, service, and invoice before leaving.
Carry pet care into the stop
Open the owner context, handling notes, breed details, and repeat-care information the groomer needs.
Finish with payment and follow-up
Track invoice status and balances, then keep the next suggested visit close to the completed groom.
1. Add the basics that shape the day.
Set up services, prices, service areas, working hours, appointment lengths, buffers, groomers, vans, and the rules you use to accept work.
2. Bring over the clients and pets you need first.
Start with active clients, pets, notes, services, and upcoming appointments. Older records can follow after the daily workflow is useful.
- Begin with the next routes.
- Review names, addresses, services, and notes.
- Improve older history over time.
3. Review each new request.
The client shares the dog, service, address, and preferred timing. You check the service area, route fit, and availability before confirming.
4. Plan the route and run the groom.
Review drive time and stop order, then open the appointment for the pet, service, address, care notes, and payment context the groomer needs.
5. Close the visit and keep the client moving.
Track the invoice, receipt, balance, deposit, and payment status, then save the next-visit suggestion so rebooking does not become a separate list.
FAQ
Common questions from grooming businesses.
Do I need every old record before I start?
No. Start with active clients, pets, services, notes, and upcoming appointments. Add older history when it becomes useful.
Can OpenDog help organize my service list?
Yes. Setup can prepare draft services from the information you provide. You review and approve the details before using them.
Will clients control my calendar?
No. Clients submit requests. The business reviews the dog, service, address, timing, service area, and route fit before confirming.
Who decides route changes?
The business does. OpenDog helps review drive time and stop order, but confirmed appointments do not move on their own.
When can I accept card payments?
Stripe card payments are available after the business completes the required payment setup.
Can I add staff or vans later?
Yes. A solo groomer can begin simply and add groomers, staff, vans, assignments, and permissions as the business grows.
Start with the grooming business you already know.
Create the trial, add the next route’s services and pets, and build from a useful first day instead of a perfect archive.